Support 

Contact Mertech Support

To get started, log in to our support portal to submit a help ticket. A

support representative will get back to you promptly.

Already have an account with Mertech?

You can log in and submit a ticket.

Current customer but do not have an account?

Please contact the purchaser at your company and ask them to create a new support-only account for you. (This option is available under Account Maintenance > Create Contact. Select the Access Support option).

Not a current customer but need immediate help?

Please Contact Us. (In the Your Interest field, select Technical Support.)

For technical tips:

Please check out our tech-tips, where we share specific issues relating to Mertech products.

To download our products:

• If you are not currently a Mertech customer, you can download our white papers and try out Flex2SQL, BTR2SQL, or Flex2Crystal.

• If you are currently a Mertech customer and have a purchasing account, log in to your account and access the Downloads and Updates area in our customer portal to get the latest product updates.