Mertech’s support team is here to answer your questions.
Contact Mertech Support
To get started, log in to our support portal to submit a help ticket. A
support representative will get back to you promptly.
Already have an account with Mertech?
You can log in and submit a ticket.
Current customer but do not have an account?
Please contact the purchaser at your company and ask them to create a new support-only account for you. (This option is available under Account Maintenance > Create Contact. Select the Access Support option).
Not a current customer but need immediate help?
Please Contact Us. (In the Your Interest field, select Technical Support.)
For technical tips:
Please check out our tech-tips, where we share specific issues relating to Mertech products.
To download our products:
• If you are not currently a Mertech customer, you can download our white papers and try out Flex2SQL, BTR2SQL, or Flex2Crystal.
• If you are currently a Mertech customer and have a purchasing account, log in to your account and access the Downloads and Updates area in our customer portal to get the latest product updates.